Maruei

This was a truely amazing stay. We had a small issue with baggage that was very quickly sorted out by the staff. We stayed in a traditional room with tatami mats and futons which were very comfortable. We were served a beautifully presented and tasty dinner. Dinner was served in our rooms by a lovely server who went out of her way to explain the menu in English for us. The dinner was served in 3 stages and was very large. I am not a huge fan of seafood but I do not regret ordering the dinner. Breakfast was beautiful, served in the dining room. I highly recommend the seasonal vegetable rice and miso soup (you have these items in the dinner as well). Overall a wonderful stay.

It was my first time in a Ryokan,and the experience was very nice! The staff is very attentive and it really feels like they are there to make your experience amazing. The facilities are great, they had both private and public onsen, as well as an observation deck with mt fuji views! Sadly it was a bit cloudy when we went. The whole hotel is old themed, including the restaurants, where we had very delicious meals, both on breakfast and dinner. The room itself was very spacious, unlike any other we stayed in Japan. Also old themed with tatami flooring, both inside and outside bathtubs and a table for eating/drinking tea. While you have dinner, the staff goes to your bedroom and make futon beds, which were also very comfortable.

We only managed to book the room for one nights, since it was fully booked in the period we were visiting Lake Kawaguchiko. We really wanted to experience a japanese ryokan and that we managed. The room was great with a view to Mt. Fuji with a private onsen and authentic furnitures. Though we are vegetarians, we accepted the full set menu, which included meat and fish. The food was beautiful served and was very delicious, although I have not eaten meet for 8 years. The staff was extraordinary. We felt like royalty, but at the same time humbled with the honer we received.

My stay at this ryokan was an absolute delight. The rooms were comfortable and well-appointed, each offering a beautiful view that promised a serene and restful experience. The dining experience was exceptional, with meals that featured a variety of fresh, local ingredients, beautifully prepared to showcase sophisticated flavors. The onsen added a relaxing touch to my visit, providing a peaceful retreat with stunning views. The staff were incredibly attentive and made sure my stay was seamless and enjoyable from start to finish. For anyone looking for a refreshing escape and excellent service, this ryokan is a wonderful choice. It left me rejuvenated and eager to return. Highly recommended for a peaceful getaway!

The dinner and breakfast were gorgeous. We couldn't help saying "wow" when we saw the dinner. The staff were professional and helpful. After checking out, we left our luggage there and visited Oishi Park. When we returned, we realized we had almost missed our train back to Tokyo. After informing the staff that we were in a hurry, everyone at the front door helped us move our luggage and load it into the taxi.